Dear Northshore Families,
We are aware of internet outages across parts of our District. If your student has been unable to log in to classes today, they will not be penalized. If your student's teachers were able to log in and teach today, the lesson should get posted so your student can review when your internet service returns. Should recorded lessons be unavailable to your student, please call your school's attendance line and leave a message indicating the reason for your student's inability to log in.
If at any time your student is unable to log in to classes due to an internet outage, we encourage you to contact your service provider. We have listed some of the local providers below. You will need to log in to your provider's site to see a map of outrages.
- Xfinity Status Center
- Phone: 1-800-934-6489
- Wave Broadband Support
- Phone: 1-866-928-3123
- Verizon Service Outage Information
- Phone: 1-800-922-0204
- Ziply Service Outage Status
- Phone: 1-866-699-4759
f you have issues with logging into Clever/Schology or issues with a District provided device, please contact our District Family Technology Helpline at 425-408-7669.
NSD Communications Department
(September 10, 2020, 1:55 p.m.)