How to Change your Password

Our district is updating password rules to keep your accounts secure. All students are required to change their password to meet the new requirements. The deadline to change the password is December 2026. Please complete this update over the summer break. The start of the school year is always busy, so let’s get ahead of the deadline by updating your password before you return in September.
 

Please Note

The deadline is December 1st. Students who have not changed their password by this date will have their account disabled.

Please update your password before the deadline to avoid any interruption to your account access.
 

New Password Requirements

Your password must include:

• 16 total characters (you can add more)
• 1 uppercase letter (you capitalize the first letter)
• 1 number (you can add a number at the end)
• 1 special character (you can add a special character at the end)

Your password cannot include:

• Common or easily guessed words (team names, the word “password,” any part of your own name)
• Spaces
• More than two numbers in a row
• More than two special characters in a row

Tips for Creating a Strong Password

• Use a passphrase — a short sentence or song lyric you’ll remember
• Capitalize the first letter, then add a number and a special character at the end

Examples:

• Maythefrothbewithyou67!
• Redsunsetforestpath89!

Please Read The Instructions Before You Begin

Please read the instructions carefully and follow the steps on the slide before updating your password.You can also access the instructions in Clever — just search for Student Password Change.
🔗 Click on link for instructions

Mobile Device Expectations

 

In line with NSD Board Policy and Procedure 3245, Woodinville High School has implemented a limited student device policy during the school day for the 25-26 school year. If students choose to bring their devices to school, students will be expected to store their cell phones upon entering their classrooms in a designated place such as a hanging pocket holder or phone box during class time. This will be determined by the teacher, but all classrooms will have a designated storage space. Students will not be allowed to store their phones in their backpacks or elsewhere on their person. Students will also leave their phones in the classroom if they go to the restroom or take a hall pass elsewhere. 

Mobile devices other than cell phones (smart watches, portable gaming devices, etc.) should be in airplane mode or off during instructional time. Teachers may require students to power off or store away any of these additional devices at any time (such as storing smart watches during assessments, for example). Ear buds should be put away and not worn at any time during instruction.

Per the policy, students will also be required to use their district-issued chromebooks for instructional purposes. 

During passing periods, lunch, options, before and after school, students may use their devices as long as they are using them within the bounds of the NSD code of conduct. 

Thank you for supporting all of our Falcons to be fully focused and engaged in their learning. 

Device Care & Protection 

The Northshore School District offers every student in grades 2-12 a district-issued device to use for the school year. Students will be expected to bring the device to school daily, fully-charged, to use in their classes.

• All students will be expected to care for their devices during the school year and summer. Contact Family Tech Support if you have issues with the device: 425-408-7631 or make a help ticket at http://go.nsd.org/studenttechhelp.
• Students who are withdrawing from Northshore schools will be required to return their assigned devices to their school.
• Further information about student use of technology can be found in the WHS Student Handbook under Communications.

Questions during the school year? WHS families can e-mail WHStech@nsd.org to reach our school technology specialist or call 425-408-7561. 

 

Student Device Protection Plan Posted by Northshore School District   Northshore provides all students with a computing device for learning.  Students in grades PreK-1 are provided an iPad for use while in school.  Students in grades 2-12 are provided a Chromebook for use both in school and at home. Northshore students are expected to recognize the rights, responsibilities and opportunities of living, learning and working in an interconnected digital world, and will act and model in ways that are safe, legal and ethical.  Annually, students will receive grade level appropriate instruction on digital citizenship and internet safety educating them about appropriate online behavior, using devices at school, interacting with other individuals on web-based services, cyber-bullying awareness and response, and other relevant topics. Care of Assigned Technology Northshore students are expected to exercise good judgment in the care of any district-assigned technology.  Misuse, damage, and loss will result in a fine.  Students will: Report damage and/or malfunction to school staff in a timely manner; Refrain from eating or drinking near devices; Avoid storing technology with liquids, such as in a carrying case; Lock up devices that are not in use; Do not not leave technology unattended or in plain sight in a vehicle or other vulnerable location; Keep track of accessories like the power cable and bag; Bring the device to school each day fully charged and ready for learning. Avoidable damage, such as a broken screen, damaged housing/casing, or broken hinges, keyboard, trackpad or power supply will result in a fine assessed to the student/family.  Fines are assessed by School Technology Specialists and applied promptly once damage is reported.  Normal wear and tear will not incur a fine.  Lost devices and accessories will incur a fine equivalent to the replacement value of the item(s) lost.  In rare cases, a fine can be waived with approval from District Technology Staff.  If you want to apply for a fine waiver, please complete this form. Device Protection Program (DPP) and Fines for Damage or Loss The DPP program covers the device (Chromebook, Macbook, or iPad) loaned to your student against accidental damage for the school year. This program does NOT cover damage resulting from misuse or loss of the device.  We expect all students to properly use their device and to secure it when it is not being used.  If the device is used improperly or is not secured while the student is not using it, families will be expected to pay the full cost of replacement or repair. In rare cases, a fine can be waived with approval from District Technology Staff.  If you want to apply for a fine waiver, please complete this form. The standard payment to enroll in the NSD Student Device Protection Plan is $25 per year; free for students who have qualified for free or reduced-price meals and who have provided consent to share their status for fee waivers. No refunds will be given once enrolled in this program.  If the assigned device is accidentally damaged, families will be charged according to the following deductible schedule: 1st Incident; $0     2nd Incident; 50% reduction of cost of repair 3rd Incident; Full cost of repair Any loss of a device will result in a fine equal to the total cost of replacement of the device. This includes the device charger and bag.  In rare cases, a fine can be waived with approval from District Technology Staff.  If you want to apply for a fine waiver, please complete this form. Enrollment in DPP must occur before damage occurs for DPP to apply.  If there is no DPP on file for a student when damage occurs and the fine is assessed, the full repair cost will be charged.  Fines for damaged devices will be applied promptly and can be paid in our online payment system.  We cannot take replacement items such as power cables that were purchased on Amazon or at a retail store, as use of those items may cause safety issues or void warranties.  Enroll in dpp Filtering and Monitoring Filtering software is used to block and/or filter access to web-based content that may be harmful. While filters make it more difficult for objectionable material to be received or accessed, filters don’t catch everything that may be objectionable. Students are expected to take reasonable care to avoid inappropriate web content. Staff have the ability and responsibility to monitor and adjust student access to web content.  The District employs several services that allow staff to view student internet history and searches and to control the content a student views in the context of a learning experience. Any attempts by students to defeat or bypass the District’s internet filter or conceal internet activity are prohibited and may result in disciplinary action. Student Data Privacy Students in Northshore are provided with a district account, which provides access to a wide variety of services for learning. This includes, but is not limited to, access to a monitored email account, an account in a learning management system, an account in the student information system, and accounts in curriculum-based services to support learning outcomes. These services are reviewed and vetted by Technology staff and should only be used once approved for use. If a parent or guardian has questions about the use of services regarding student data privacy, they should first contact their teacher.

Navigating Internet Issues 

If at any time your student is unable to log in to classes due to an internet outage, we encourage you to contact your service provider. We have listed some of the local providers below. You will need to log in to your provider's site to see a map of outrages.

Xfinity: 

• Xfinity Status Center
• Phone: 1-800-934-6489

 Wave Broadband:

• Wave Broadband Support
• Phone: 1-866-928-3123

Verizon:

• Verizon Service Outage Information
• Phone: 1-800-922-0204

 Ziply:

• Ziply Service Outage Status
• Phone: 1-866-699-4759

 If you have issues with logging into Clever/Schology or issues with a District provided device, please contact our District Family Technology Helpline at 425-408-7631 or make a help ticket at http://go.nsd.org/studenttechhelp.

Steps to change a student's password. 

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New & Re-Enrolling Student Login Information 

If a current student has lost their password and needs it reset or needs help signing in to any NSD accounts, WHS students email Library staff Dione Garcia (dgarcia@nsd.org) or Heidi Lundberg (hlundberg@nsd.org) or STS, Mikaela Slater (whstech@nsd.org)for assistance.

Students are automatically assigned an account with their standard district issued username and password.

• Please note: Students who are new to WHS/NSD or newly returning will gain access to StudentVUE and their NSD student email account on the first day of the upcoming school year once their account is claimed and password is set. 

Students brand new or newly returning to WHS go to the Library to confirm their Student ID and request their Claim Code. Library staff dgarcia@nsd.org or hlundberg@nsd.org or whstech@nsd.org provide assistance beginning the first day of school. Once the student receives their claim code, they follow these steps to set a password and claim the student account. 

• How to login for the first time: See more information for new student account set up. Scroll down and click Setting up an Account. 
  • Student Password Change: Create a new password right away so all your school accounts will work. The password you create will be your NSD password.
• StudentVUE (Grades) – Your user name is your student ID. Use your NSD password. As mentioned above, please note that students who are new to WHS/NSD or newly returning will gain access to StudentVUE on the first day of the upcoming school year. This is the day their account becomes active in the Student Information System (Synergy).
• Google Account - ID is your Student ID # @apps.nsd.org (554433@apps.nsd.org). Use your NSD password.
• Clever (https://my.nsd.org)– Your user name is your student ID # @nsd.org. Use your NSD password. 
• Schoology (log into Clever to access) - ID is your Student ID # @apps.nsd.org (554433@apps.nsd.org). Use your NSD password. 
• Athletic Participation emails from Final Forms - Students who are new to WHS/NSD or newly returning (who gain access to their email the first day of the upcoming school year) contact Athletic Secretary Nicki Kongkarat (nkongkarat@nsd.org) and provide an interim email address for communication.

Again, you will need to login for the first time, claim your account, and set your password to get access to Schoology, Clever, and Student Account. Library staff or the STS can support with this set up process throughout the school year. Steps to claim your student account and set a password are here. 

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TouchBase (Online Payments)

• Email whsattendance@nsd.org for TouchBase (online payments) username and password information.
• Can't select an item to purchase? You may have created a guest account, which will not link to your student's account.
• More information about TouchBase can be found here. 

ParentVUE (Online Gradebook and Class Schedule Access)

• If you do not have a ParentVUE account, you can request an account and activation code here: https://form.jotform.com/200321140182132 
• If you need a ParentVue activation code, please email whsattendance@nsd.org or reach out to the Main Office (425-408-7400). 

More information about ParentVue can be found here. 

Clever

Clever is our District’s portal system for student technology access. Clever works as a single sign on to many online resources such as Schoology, StudentVue, etc. ONLY students and staff have access to Clever. Students can access Clever by clicking the Blue C icon in the upper right hand corner of their Chrome browser on their NSD Chromebook. 

Students will log in to Clever at https://my.nsd.org.

Login: studentid#@apps.nsd.org

Password: Whatever password your child created

If you do not know your student’s ID number please look at their information in ParentVUE.  If you do not have a ParentVUE account, you can request an account and activation code here: https://form.jotform.com/200321140182132 

New & Returning Students Login Information

Returning student: 

Username is studentid#@apps.nsd.org, for example 3333333@apps.nsd.org

Their password is the password they used last year.  If they don’t remember that password, a staff member can reset their password for them. At Woodinville High School, students should email Dione Garcia at dgarcia@nsd.org or Heidi Lundberg at hlundberg@nsd.org or whstech@nsd.org for student password support.

New Students: 

You will need to get a student claim code from the school's main office. Once you have the claim code, you go to id.nsd.org. Then you will click "claim my account." You will then follow the steps to enter the claim code, student ID, and to create a password. 

 

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Schoology

Schoology is our district’s Learning Management System implemented in the 2020-21 school year. It replaces systems that were used in prior years to distribute class assignments and learning materials, such as Google Classroom. 

Students will log into Schoology by logging into Clever (https://my.nsd.org) and clicking on the Schoology tile. 

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Commonly Reported Issues

I never received an email invitation to Clever and/or Schoology.

Check your email spam and junk folders to ensure that the emails didn’t get misplaced.  If you still don’t see those invitations, visit Clever and/or Schoology and use the “Reset My Password” or “Forgot your password” links to generate a new email from one or both systems.

Error when linking Google Drive to Schoology

One of the most common problems we have seen is students getting an error message when they try to link their Google Drive to Schoology.  Here is a quick video from the District about how to troubleshoot this. 

 

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Clever & Schoology Information 

You can follow these links for information on how to access Schoology. All students and teachers at WHS will be using this system, so it is important to get familiar with before we begin school.

Parents do not have access to Clever and Schoology. ONLY students can use their login information to access Clever and Schoology. Families can view grades and assignments through ParentVue. If you need assistance in getting access to ParentVue, email whstech@nsd.org. 

• Getting Started with Clever and Schoology for Students (English)
• Getting Started with Clever and Schoology for Students (Spanish)

Additional Resources

Video: Introducción a Clever y Schoology para los Padres  

Video: Getting Started with Clever and Schoology for Parents 

Learn more about NSD Technology & Learning Supports.

Senior Device Return 

To meet graduation requirements, all school-issued technology must be returned and outstanding fines cleared before the commencement ceremony.

• Deadline: On or before Monday, June 8th.

• Location: Library 

• Items to Return: Device, bag, and charger (to avoid replacement fines).

• Process: Seniors will be scheduled to return equipment during their English classes on Monday, June 8th, 2026. 

Students must complete a technology return form and submit it along with their equipment to the School Technology Specialist (STS) or Main Office staff. Seniors will be coming to the library with their English class on Monday, June 8th to return their NSD laptop, bag, and charger. 

 

Google Takeout 

To preserve your academic work, use Google Takeout to migrate your files to a personal Google Drive. Per district policy, NSD accounts are purged six months after graduation. We recommend completing this transfer early to ensure you retain access to your documents, as recovery is not possible once the account is wiped.

Go to takeout.google.com